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Manage Your Subscription

Dremio offers multiple payment options for users to upgrade their organization after conclusion of the free trial:

  • Pay-as-you-go (PAYG): Provide credit card details via the upgrade steps.
  • Commit-based offerings: Prepaid contracts for your organization's usage. Dremio invoices you directly, and a variety of payment options are available. Please contact Dremio Sales for more details.
  • AWS Marketplace: A commit-based contract paid with AWS credits. Check out the Dremio Cloud AWS Marketplace listing on the AWS Marketplace. Once ready to proceed, contact Dremio Sales for more details.

Note that your organization can be moved to a commit-based contract after upgrading to PAYG.

Upgrade

At any point during your free trial of Dremio, an organization can be upgraded by entering your credit card details. If the free trial concludes, your organization will become partially inaccessible for 30 days. During this time, you can still log in to upgrade your account, but if you do not upgrade your account before then, your organization and all of its contents may be deleted.

Pay-as-you-go Billing Cycles​

Your billing cycle starts from the day of your organization's upgrade and ends one month later. At the conclusion of the billing period, we will immediately attempt to charge your card for the outstanding balance.

If for any reason payment fails (or is only partially successful), we will attempt the charge again. If these subsequent attempts fail, your organization will become partially inaccessible. You can still log in but only to update your payment method. If a new payment method is not provided before the end of this billing period, your organization and all of its contents may be deleted.

Organizations

A Dremio organization can have one or more projects. Usage across projects is aggregated for billing purposes, meaning that when the PAYG bill is paid for an organization, the balance is paid for all projects. Only users who are members of the ADMIN role within the organization can manage billing details within the Dremio console.

Find Your Organization ID​

The ID of your organization can be helpful during communication with Dremio Sales or Support. To find your organization's ID:

  1. In the Dremio console, click Settings in the side navigation bar and select Organization settings to open the Organization settings page.
  2. On the General Information tab, copy your organization's ID.

Delete Your Organization​

Please contact Dremio's Support team if you would like to have your organization deleted.