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    Understanding Billing

    note:

    The Enterprise edition of Dremio Cloud is available on the AWS Marketplace. You can use your AWS account for billing.

    Dremio costs are based on your organization’s usage and edition. While Dremio offers a forever-free Standard edition, billable usage for all projects in an organization on a paid edition is charged through a billing account, which can be managed through the Dremio UI. Dremio will draw down any existing DCU balance in your billing account before charging for usage at an on-demand rate. For more information about editions and their features, see Editions.

    note:

    When you first upgrade to Enterprise, you’ll get 1,000 free DCUs gifted to your billing account. To learn about DCUs and how they work, see Understanding Usage. After you have used up your initial DCU balance, Dremio will start to track your billable usage.

    Viewing Billing

    To view a summary of billing for your Dremio organization, including your current Dremio edition:

    1. Click the Settings (gear) icon near the bottom of the left navigation bar.

    2. Select Organization Settings.

    3. Select Billing in the sidebar.

      Your current edition is displayed under Edition, and a summary of your billing accounts, including name and DCU balance, are displayed under Billing Accounts.

    Viewing Details for a Billing Account

    To view additional information and consumption details for a billing account, click anywhere in the row of the Billing Accounts table containing that billing account.

    • The details of your billing account are displayed under Summary, including Name, Payment Method, and Billing Email.

    • The full list of activity on your billing account, including DCU credits and usage, are displayed under Transactions.

      • Transactions are listed chronologically in descending order.

      • Each transaction lists the transaction date, type, and DCUs affected (credit or debit).

      • For usage transactions, the time period over which usage was calculated is displayed.

    • Billing is calculated on a monthly basis, with the billing period starting at 00:00:00 on the first day of the month and ending at 23:59:59 on the last day of the month. Invoices are sent at midnight UTC on the first Wednesday after the billing cycle ends.

    Editing a Billing Account

    To edit the details of your billing account:

    1. On the main Billing page under Organization Settings, click the Edit (pencil) icon to the left of your DCU balance. If you are on the billing details page, click Edit in the top right corner of the page.

    2. In the Edit Billing Account dialog, modify Billing Account Name or Billing Email as needed.

    3. When finished, click OK to save your changes and return to the billing details page, or click Cancel to return without saving.

    Loading DCUs into a Billing Account

    While on-demand Dremio usage is billed at an on-demand rate, you can contact Dremio sales to purchase DCUs at a discounted rate, which will be loaded into your billing account.

    note:

    You can also load DCUs via the AWS Marketplace.

    Changing Your Organization’s Edition

    Note the following before changing your Dremio edition:

    • Only ADMIN users can switch Dremio editions for your organization.

    • If you are changing from Enterprise to Standard edition, you must meet all of the requirements associated with Standard. For example, you can have no more than three projects and no enterprise identity providers configured.

    To change your Dremio edition:

    1. On the main Billing page, under the Edition section, click Change edition.

    2. Click Select Plan for the edition to which you want to change.

    3. Click Change edition.

      A notification will display at the top of the screen to indicate that the edition was changed successfully.

    note:

    You need a billing account to use Enterprise edition. If you are upgrading from Standard to Enterprise and have not yet created a billing account, you will be prompted to create one.